سياسة الخصوصيةPrivacy Policy

1Who We Are

We provide custom software development, AI solutions, SaaS platforms, ERP systems, web and mobile applications, automation and technical consulting. The company is registered in the Arab Republic of Egypt.

2Data We Collect

• Identity and contact data: name, email, phone number, company name and job title.
• Account and usage data: login details, subscriptions, orders and interaction history.
• Technical data: IP address, browser and device type, pages visited and cookies.
• Content you provide: information and files you send us to deliver your project or support request.
• Payment data: processed entirely by our payment provider (see next section).

3Online Payments

Payments are processed through a secure payment link or the payment page using the licensed PayTabs gateway. We do not collect or store card numbers or security codes on our servers. Card data is transmitted encrypted directly to the payment provider and issuing bank under PCI DSS security standards.

4How We Use Your Data

• To provide services, fulfil orders and projects, and manage your account.
• To issue invoices, collect payments and prevent fraud.
• To provide technical support and respond to enquiries.
• To improve the website and services and analyse usage.
• To send important service notices, and marketing messages only with your consent (you may unsubscribe at any time).
• To comply with legal and regulatory obligations.

5Sharing of Data

We do not sell or rent your personal data. We share it only with:

• Service providers acting on our behalf (hosting and cloud, payments, email, messaging channels such as WhatsApp) under confidentiality and security obligations.
• Public and judicial authorities where required by law.
• A successor entity in case of merger or acquisition, with notice to you.

6Cookies

We use cookies to operate the website, remember preferences and understand how it is used. You can disable cookies in your browser settings, which may affect some features.

7Retention and Security

We keep your data for as long as needed to provide the service or meet legal and accounting obligations, then delete or anonymise it. We apply appropriate technical and organisational measures including encryption in transit and access controls; however, no internet transmission can be guaranteed 100% secure. You are responsible for keeping your login credentials confidential.

8Your Rights

Under Egypt’s Personal Data Protection Law No. 151 of 2020 and its regulations, and any local law applicable to residents of other countries, you may request access to, correction, deletion or restriction of your data, object to its processing, or withdraw your consent. To exercise these rights, contact us using the details below and we will respond within a reasonable time.

9Children

Our services are directed at businesses and adults. We do not knowingly collect data from anyone under 18. If you believe a child has provided us data, contact us and we will delete it.

10Changes to This Policy

We may update this Policy from time to time by posting the revised version on this page with its date. Continued use of the website after posting means you accept the changes.

11Contact Us

Company

Shalaby Intelligence Software & AI Solutions LLC

Commercial Registration No.

105300600301610

Address

11 Masjid Al-Radwan St., Quweisna City, Monufia Governorate, Arab Republic of Egypt

Website

manasety.ai

Email

privacy@manasety.ai

Phone / WhatsApp

+201044203322